Privacy Policy

This Privacy Policy applies to the turn14.com website; it does not apply to other websites to which we link.

Information Collection

We collect Business Information when you use certain features of the website, such as signing up to be an authorized dealer or becoming a supplier, emailing or submitting information, questions, or comments to us, or applying for a job with us.

We may ask for information such as your company name, DBA, whether your business is based in the United States, billing address, shipping address, email address, phone number, website address, sales tax license/sellers permit, federal employer identification number, home state sales tax license number, employee count, year established, annual sales volume, identity of purchasing contact, accounts payable contact, business type, primary market focus, business structure, name of owners and percentage ownership. Business Information (“Business Information”). You control the types of Business Information that you provide; however, our response may be limited or not available if you do not provide enough information. If you are registering to access our Portal, we may also request information about your business.

Information Use

Cell Phone Use

Data Collection Details: If you opt in to receiving texts to a cell phone (SMS), you agree to receive SMS messages from Turn 14 Distribution to conduct business. In addition to Business Information, Turn 14 Distribution will collect by method of a web based digital form a cell phone number and the name of any individual associated with that cell phone number (“Cell Phone Information”).

Consent and Opt-In Requirements: Your consent and opt-in to receiving texts to a cell phone (SMS) will be gathered on our web based digital Dealer Application Form or an amendment to that form.

Data Usage Statement: The purpose that Turn 14 Distribution collects Cell Phone Information is in response to your request for a method of communication that is convenient and efficient for you to conduct business. Turn 14 Distribution will use Cell Phone Information to take orders, provide order support, process returns, make changes, or cancellations. Turn14 Distribution does not use Cell Phone Information for promotional purposes.

Security Measures: All data related to texting is housed in our vendor database Avaya. Their policies and attestations of security standards can be found on www.avaya.com/en/privacy/policy/. Turn 14 Distribution protects your Business Information and information conveyed by cell phone communications with industry-standard encryption.

Data Retention and Deletion: We currently have a 90-day retention of texts and phone logs, and they are thereafter automatically deleted.

Turn 14 Distribution will retain your Cell Phone Information while you are currently doing business with them and for a period of one (1) year after you place your last order, at which time your Cell Phone Information will be archived.

Opt-Out Options: At any time, you may opt out of texting by replying STOP. You may opt out of any sale or sharing of information that is permitted below, and you may elect to have Cell Phone Information deleted by contacting Turn14 Distribution by email, text, or phone call to your Sales Representative. Turn 14 Distribution will confirm any election to opt out.

Non-Sharing Clause: Turn 14 Distribution will only share your Cell Phone Information with your consent, and only with third parties that are associated with your order, such as the manufacturer of goods. Turn 14 Distribution will not sell or share your date in any other circumstance.

Automated Information Collection

We may automatically gather certain information about the use of the website including using cookies or similar technologies. This information typically includes your IP address, the identity of your Internet service provider, the names and versions of your operating system and browser, the date and time of your visit, and the pages you visit. Collecting this information requires the use of cookies that are functional and necessary for the proper operation of the website. Cookies are small text files that are stored on your browser or device; they enable the website to function properly, personalize the website (e.g., remembering your language preferences), help us analyze the use of the website, and assist with advertising and marketing our products and services.

In addition, we may use cookies, web beacons, pixels, and other similar technologies in certain email communications to you. Emails may contain web beacons so that we know whether our emails are received or opened. Web beacons and pixels operate in your browser or in your email program and can run operations on your device (such as reading and writing cookies) and can send information from your device to us or third parties. They can help us with various activities, including measuring or improving our website, and provide information about your device and your interactions with the website.

Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. You may not be able to opt out of “strictly necessary” cookies that are necessary for the website to function. If you choose to decline cookies, you may not be able to sign in or use some of the features on our website, and the website may not function as intended.

Online Analytics

We use third-party web analytics services on the website, such as Google Analytics. These services use cookies and other similar technologies to help us analyze the use of the website, including by noting the third-party website from which you arrive.

Protecting Business Information

We do not sell, trade, or rent your Business Information to others. We implement appropriate administrative and technical mechanisms to protect your Business Information and treat it securely. We use industry-standard encryption technologies when transferring and receiving sensitive visitor data via the website. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Business Information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems, and to protect against the loss, misuse, or alteration of information that we have collected.

Links to Other Websites

We may provide links to third-party websites, and we are not responsible for the content or information collection practices on those pages. Please note that those websites’ privacy policies may differ from those of Turn 14 Distribution. We encourage you to review and understand those websites’ privacy practices before providing them with information.

Applications for Job Positions

If you are interested in applying for a job with Turn 14 Distribution, we may collect your resumé, which will only be used for recruiting purposes.

Disclosure

We do not sell, trade, or rent your Business Information to others.

We do not disclose any Business Information or any information about your individual visits to our website except (a) when we believe in good faith (i) that the law, a court order, or a subpoena requires such disclosure or (ii) that such disclosure is necessary to protect the security of the website; (b) to enforce or apply our online terms, conditions, privacy policy, or other agreements; (c) to prevent or investigate a possible crime, such as fraud or identity theft; or (d) to protect the rights, property, or safety of Turn 14 Distribution or others.

We allow you to opt out of receiving marketing emails from us. If you no longer wish to receive marketing emails from us, you may opt-out at any time by clicking the “UNSUBSCRIBE” link at the bottom of our emails. Marketing emails include sales, new products/brands, news, event notices, and similar other communications. Please note that we may continue to send you non-marketing e-mails necessary for business transactions with you, such as those associated with our Portal and other business relationships.

Notice to International Users

The website is operated in the United States. If you are located outside of the United States, you should be aware that we will collect, process, and maintain your information in the United States. By using the website, accessing the website, or providing any information to the website, you consent to the transfer of your information to the United States, which may not offer the same level of privacy protection that would be required in your home country, and to the processing and maintaining of that information as described in this Privacy Policy.

European Economic Area and UK

If you are located anywhere in the European Economic Area (“EEA”) or in the United Kingdom (“UK”), you understand and expressly consent as required by the General Data Protection Regulation (“GDPR”) and the UK Data Protection Act of 2018 (“DPA”) (together referred to as the “GDPR/DPA”) that (a) your data is transferred to and stored in the United States of America, which does not provide the same level of protection and safeguards for your data as in your own country; and (b) your data may be subject to lawful requests and access by the courts and law enforcement authorities in the United States without your knowledge or consent. You are entitled to certain rights under the GDPR/DPA in addition to other rights under this Policy, which we specify in this section.

If you do not consent to the storage of your Business Information in the United States, and that your information is subject to the laws of the United States, do not provide us with any of your Business Information. For individuals with rights under GDPR/DPA, you have the following rights:

Right of Access. You have the right to access the following information about your Business Information to determine that we are processing it lawfully: (i) the purpose of the processing; (ii) the categories of Business Information; (iii) identification of the recipients and intended recipients of the Business Information; and (iv) our source of the Business Information.

Right to be Forgotten. You may request we erase your Business Information if it is determined that we do not have a legal basis for using it, you withdraw your consent to our processing, you object to the processing and we have no overriding legitimate interest, or if required by law.

Right of Portability. If we have your Business Information because of a contract that we entered with you or because you have consented to providing us your Business Information, you may request that we provide you with a digital file of the Business Information that you have provided to us, which includes any records we have collected from observing your digital activities. We will provide you with such digital file if and in a manner compliant with GDPR/DPA.

Right to Object or Restrict Processing. If you feel that our access to or our use of your Business Information impacts your fundamental rights or freedoms, you may object to the processing of such Business Information or restrict the processing of such data by contacting us through the information provided below. In some cases, we may have legitimate grounds to process such data that may override your requests.

Right to Withdraw Consent. Where we rely on your consent as the basis for processing Business Information, you have the right to withdraw your consent. If you believe your rights regarding your Business Information have been breached or if a breach has been inadequately addressed, you have the right to report to or file a complaint with any independent public authority which is established by a European Union member state pursuant to Article 51 of the General Data Protection Regulation or as to the DPA, you may make a complaint to the Information Commissioner’s Office (ICO).

Privacy Policy Changes

We reserve the right to change our Privacy Policy for the website at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy on the website and use commercially reasonable efforts to notify you so that you will know what information we gather, how we might use that information and whether we will disclose it to anyone. Please check periodically to keep informed of any changes.